BEFORE YOU GIVE YOU HANDSET TO REPAIR SHOP OR BUY NEW HANDSET, PLEASE TRY THE FOLLOWING PROCEDURE TO REPAIR YOUR DEVICE.FIRST CHARGE YOUR BATTERY MORE THEN 70%, BACKUP YOUR IMPORTANT DATA LIKE PHONE BOOK, MESSAGE,EMAIL,IMAGES AND SETTINGS AND IN MOST CASES TAKE OUT SIM CARD AND SD CARD.AFTER DOING HARD RESET NOT POSSIBLE TO RECOVER YOUR DATA,SO ONLINE BACKUP IS ALWAYS IMPORTANT.FOR ALL OF YOUR DATA,A BACKUP SHOULD BE DONE ON A EXTERNAL DEVICE,HARD DRIVE,RAID SYSTEM MEDIA OR SD CARD.NOKIA LUMIA 1320 HARD RESET SOLUTIONHARD RESET1.TURN...