BEFORE YOU GIVE YOU HANDSET TO REPAIR SHOP OR BUY NEW HANDSET, PLEASE TRY THE FOLLOWING PROCEDURE TO REPAIR YOUR DEVICE.FIRST CHARGE YOUR BATTERY MORE THEN 70%, BACKUP YOUR IMPORTANT DATA LIKE PHONE BOOK, MESSAGE,EMAIL,IMAGES AND SETTINGS AND IN MOST CASES TAKE OUT SIM CARD AND SD CARD.AFTER DOING HARD RESET NOT POSSIBLE TO RECOVER YOUR DATA,SO ONLINE BACKUP IS ALWAYS IMPORTANT.FOR ALL OF YOUR DATA,A BACKUP SHOULD BE DONE ON A EXTERNAL DEVICE,HARD DRIVE,RAID SYSTEM MEDIA OR SD CARD.
NOKIA LUMIA 1020 HARD RESET SOLUTION
HARD RESET
- 1.TURN YOUR LUMIA 1020 OFF.MAKE SURE YOUR BATTERY IS CHARGED AT LEAST 50%
- 2.PRESS VOLUME DOWN AND KEEP PRESSING IT WHILE YOU CONNECT THE CHARGER UNTIL YOU SEE AN EXCLAMATION MARK!
- 3. PRESS-IN THIS ORDER-VOLUME UP-VOLUME DOWN-POWER-VOLUME DOWN.
- 4.YOUR PHONE WILL RESET AND REBOOT.PLS BE PATIENT DURING THE RESET PROCESS.
- TRY ANOTHER METHOD
- ON THE START SCREEN,TAP WP PHONE ARROW.
- TAP SETTING>ABOUT PHONE.
- TAP RESET YOUR PHONE,AND THEN TAP YES.
- POWER ON HANDSET AND DIAL*#7370# AND ENTER SECURITY CODE.
- DEFAULT SECURITY CODE FOR NOKIA IS"12345"
- THIS METHOD WORK 100%
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